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Before the flight, the customer can purchase what he/she wants to take on board, through the Pre-Order Menu. During the flight, the chosen menu will be served at their seat.
This service is offered on flights operated by Iberia, for groups of 10 passengers or more, on flights of less than 4 and a half hours, guaranteeing that they can enjoy our gastronomic offer and be the first to be served.
If they require any additional food, these passengers can buy it directly on the plane, through our Gastrobar service.
The order must be placed at least 7 days before the flight using the attached order form, sent to the email pre-order@iberia.es where it will be necessary to include the booking details with the flight number, an email and a contact telephone number.
With the order confirmation you will receive a voucher that will be given to each passenger of the reservation (either printed or digital) and with this voucher you will identify your order to the crew.
The catering company will contact the agency or person responsible for the booking to process the payment, which must be made within a maximum period of 15 days after the delivery of the service, for which fiscal data will be requested for the invoice.
For more information and menus, please click here.
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