Selección de país/idioma

COUNTRY

Andorra
- English
- Spanish
United Arab Emirates
- English
Argentina
- English
- Spanish
Austria
- English
Australia
- English
Bosnia y Herzegovina
- English
Belgium
- English
Bulgaria
- English
Brasil
- English
- Portugues
Canada
- English
Swiss
- English
- Spanish
China
- English
Colombia
- English
- Spanish
Costa Rica
- English
- Spanish
Serbia y Montenegro
- English
Cuba
- English
- Spanish
Chipre
- English
República Checa
- English
Germany
- English
Denmark
- English
República Dominicana
- English
- Spanish
Argelia
- English
Ecuador
- English
- Spanish
Egypt
- English
Spain
- English
- Spanish
Finland
- English
France
- English
United Kingdom
- English
Guernsey
- English
Gibraltar
- English
- Spanish
Guadalupe
- English
Guinea Ecuatorial
- English
Grecia
- English
Guatemala
- English
- Spanish
Honduras
- English
- Spanish
Croacia
- English
Haití
- English
Hungria
- English
Ireland
- English
Israel
- English
Isla de Man
- English
Italy
- English
Jersey
- English
Japón
- English
Luxemburgo
- English
Moroc
- English
Mónaco
- English
Moldavia
- English
Macedonia
- English
Mauritania
- English
México
- English
- Spanish
Namibia
- English
Nicaragua
- English
- Spanish
Netherlands
- English
Norway
- English
Panamá
- English
- Spanish
Perú
- English
- Spanish
Filipinas
- English
Polonia
- English
Puerto Rico
- English
- Spanish
Portugal
- English
Paraguay
- English
- Spanish
Romania
- English
Russia
- English
Sweden
- English
Slovenia
- English
Slovakia
- English
San Marino
- English
Senegal
- English
El Salvador
- English
- Spanish
Türkiye
- English
Taiwan
- English
Ukraine
- English
USA
- English
Uruguay
- English
- Spanish
Venezuela
- English
- Spanish
South Africa
- English

LANGUAGE

Agency access

Access Forgot your password?

Correo electrónico y/o contraseña no válidos.

o Sign up here

Iberia Employee Access

Access

Booking Information

Travel Information

Agency support

NDC

Agency support

We put at your disposition the different channels to help you with any doubts, questions or inconveniences you may have with Iberia NDC.

Onboarding Agencies

If you are a new agency and would like to access NDC content

For questions regarding the Onboarding process and functional and operational questions please send an e-mail to: IBNDC.Onboarding@iberia.es

Operations

For agencies working with NDC

For operational questions, please write to: IBNDC.Support@iberia.es

For operations that cannot be solved from your connection:

Spain: Call NDC's 24/7 Call Center, in Spanish and English: 91 9046 357.

Rest of markets: Call Center NDC

Can't refund your reservation at NDC?

For ES market manage your request from here.

For the rest of the markets, follow the same procedure as for unmanaged GDS refunds (Edifact).

Attention to incidents

For agencies working with NDC.

Agencies with direct connection: They should report the incident to the IT team or development provider, who will generate a service Desk from here.

Agencies connected through an aggregator or technology provider: They must report the incident to their aggregator or technology provider.

Connection through the IAG Portal: You should report the incident to the e-mail: support-iag@iagportals.com

When reporting the incident, it will be advisable to communicate the session token. The token (a code of digits and numbers) is the transaction identification of the booking attempt. It is found at the end of the URL / address in the browser bar: https://agencyportal.iag.cloud/....?searchId=967a489d-4ca1-4efe-aeb1-2362a8a58755