Web Link is a feature that allows travel agencies without permits and booking and issuing devices to issue tickets.

It is an online service supported by the technology of www.iberia.com y requires user registration, which will be done through www.iberiagencias.com as a NON IATA travel agency.

Web link will allow you to make changes, reserve seats and perform other procedures requested by your client through the Reservation Management section of www.iberia.com. In addition, by appearing as an end user (client) and being recognized as an associated Travel Agency, the Agency will be able to reduce issuance fees.

A web link has been created to allow agencies to issue flights with Iberia codes. This includes, in addition to Iberia's own flights operated by Iberia:

• All those with the marketing code IB.
• Iberia regional flights Air Nostrum.
• All oneworld airline flights.

By operating in an online environment, Web Link only requires internet access, a computer, and Iberia's permission to access the sales environment.

Therefore, it requires no investment in resources or technological means.

No specific training is required. Any agency can use Weblink as an end user (client). However, our Serviagencias team will assist with any questions or requests that require support.

There is no limit to the volume of banknotes that an Agency registered on the Web link can issue.

No. Web link does not require a minimum emissions.

Web link offers additional support to registered agencies through several channels:

• Reissues or general inquiries:

                 902 303 200 

• Refunds: They are managed through agencias.iberia.com.
  Log in with your registered user to carry out the corresponding operations in the Refunds section.

• Cancellations without charges due to trip withdrawal:They are managed through agencias.iberia.com.
  Log in with your registered user to carry out the corresponding operations in the Refunds section.

To cancel your trip within 24 hours, it is essential that both the reservation, the issuance, and the cancellation have been made within 24 hours.

Web link agencies will always issue a refund, even if the cancellation is requested on the same day of the broadcast.

None: Web link is free.

The advantages are significant and varied:

• Because it's an automatic process, issuance is available 24 hours a day, 365 days a year.

   

• The travel agency does not share its client portfolio with third parties.

   

• An email is generated with the issuance information for each issuance.

   

• You can request your invoices through our website www.iberia.com .

   

• You won't need to provide bank guarantees.

   

• You'll have access to all Iberia information and support through Iberiagencias and Serviagencias.

In any case, you're the one who truly knows your business, so you're likely to identify even more advantages.

Yes. You will need to go to www.iberiagencias.com and register as a non-IATA agency.

During the registration process, you will receive a Commercial Agreement outlining the main characteristics and commitments of both parties. Thus, the relationship between Iberia and the Travel Agency will be governed by clauses known and accepted in advance by both parties.

No: the incentive applied by Iberia will be exclusively for travel agencies that have their own issuance code.

No, it's not necessary. The formalization of the Trade Agreement between the parties will be sufficient to begin working with Web Link.

Web link accepts credit cards, bank transfers, Bizum, and more payment methods will be added over time.

There is no, nor is there any, need for ticket settlement when using a Web link.

Yes: Web link will allow you to make any type of issue that any Agency makes in its own IATA code.

Likewise, the conditions will be the same as those for an issue for a client who is eligible for this discount.