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Search

Update flexibility due to the situation in Venezuela

2025-12-23T18:30:00.000+01:00

We are extending the Travel guide policy for Caracas, as flight cancellations have been prolonged until January 31. Therefore, we are issuing a fare flexibility policy, applicable to Iberia customers holding tickets with stock 075, offering them the following alternatives. For flights canceled up to January 31, the current cancellation policy will apply.

 

Depending on how the situation evolves, we will provide updates to this flexibility policy.

 

ADVICE for Iberia 075/060 ticket ed customers whose IB flight is still OPERATING.

Rebook onto

Iberia

Affected flight/Cities

To/From Caracas

Tickets issued by

23 December  2025  

Ticket travel dates

24 November 2025  up to 28 Feb 2026

New travel dates

up to 30 March 2026           

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination changes

Allow 2300 KM (includes MIA, PTY, BOG, SDQ, SJU, HAV, UIO, GYE)

The additional costs incurred in traveling to Venezuela shall be covered by the customer expenses.

Refunds Allowed

Only in Voucher,  unless the flight is cancelled, which applies the current policy

Redemptions included

Yes

Important Information

  • One involuntary ticket change allowed  
  • Return/Onward sectors on IB may be rebooked under these guidelines, into the same cabin as original, same class or lowest available
  • For customers on cancelled IB flights, standard Customer Handling Guidelines will apply.