Update flexibility due to the situation in Venezuela

2025-11-25T18:30:00.000+01:00

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We share the flexibility policy update, due to the current situation in Venezuela, for Iberia customers with a 075-ticket issued.

For flights that are cancelled, the current cancellation policy will apply.

Depending on how events unfold, we will continue to publish updates on the flexibility measures.

ADVICE for Iberia 075/060 ticketed customers

Rebook onto	Iberia
Affected flight/Cities	To/From Caracas
Tickets issued by	25 November 2025
Ticket travel dates	24 November 2025 up to 1 December
New travel dates	up to 28 Feb
Rebooking Allowance	Rebook into the same class as the original flight or lowest available in the same cabin
Origin/Destination changes	Allow 2300 KM (includes MIA, PTY, BOG, SDQ, SJU, HAV, UIO, GYE)
Refunds Allowed	Only in Voucher, unless the flight is cancelled, which applies the current policy
Redemptions included	Yes
Important Information	One involuntary ticket change allowed Return/Onward sectors on IB may be rebooked under these guidelines, into the same cabin as original, same class or lowest available For customers on cancelled IB flights, standard Customer Handling Guidelines will apply.

Flexibility due to the situation in Venezuela